Build collaborative team dynamics,foster trust and open communication,handle conflicts ,boost ownership and productivity
Every team embarks on a unique journey, moving from hopeful beginnings to inevitable challenges, and, with the right guidance, toward high performance.
In this course, you will learn to foster trust, resolve conflict, and boost ownership with proven strategies from research and bestseller books.
you’ll follow that journey through the natural phases of team development, supported by insights from some of the most respected books and models in team dynamics.
Imagine yourself as part of a team discovering its potential.
As you progress through each phase, you’ll learn to recognize and address the signs of growth and conflict, understand the psychology behind team interactions, and use practical exercises to cement these skills in real time.
To build a high-performing team, you need to understand the journey it takes.
Whether starting a new team or reshaping an existing one, this course leads you through a structured path using proven models and insights.
We begin with Tuckman’s Stages of Team Development, learning how teams evolve from Forming to Performing, each stage with its own challenges and growth opportunities.
Alongside, Lencioni’s Five Dysfunctions of a Team reveal the pitfalls that can undermine team success, such as lack of trust and fear of conflict.
Each step of the journey incorporates essential concepts like Carol Dweck’s Growth Mindset to foster resilience, Charles Duhigg’s Psychological Safety for open communication, and Christopher Avery’s Responsibility Model to build true ownership.
We also draw on Daniel Goleman’s Emotional Intelligence to navigate diverse personalities and Lean Principles for continuous improvement.
As your team progresses, you’ll see how trust, conflict, commitment, accountability, and results interplay, guiding your team through challenges, celebrating progress, and building a culture where every member thrives.
This course isn’t just about theory—it’s a hands-on journey with tools and exercises that you can apply immediately to cultivate a resilient, high-performing team.
Course Outcomes
By the end of this course, you will:
1. Navigate each team stage effectively, from building trust to fostering high performance.
2. Establish psychological safety and growth mindset as foundations for resilience.
3. Create a culture of accountability and ownership where every member contributes.
4. Handle real-world challenges through adaptable, practical techniques.
5. Sustain a high-performing team culture that evolves and thrives over time.
Trainer’s Bio
Mona Shokrof is an experienced Enterprise Consultant and Coach, specializing in building high-performing team.
She has successfully guided organizations like STC, NBE, Unilever, and startups such as DailyMealz and Vezeeta in embracing more success.
Mona's expertise in fostering psychological safety, facilitating self-organizing teams, and implementing Lean principles aligns perfectly with the course content on creating high-performing teams.